Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
At WeaveNestRug, we respect your privacy and are committed to protecting your personal information.
Information we collect:
To fulfill your order, we collect information such as your name, email address, shipping address, payment details, and order details. We only collect information necessary to complete your purchase.
Why we need your information:
To process, fulfill, and ship your order
To communicate with you about your order or custom requests
To comply with legal or tax obligations
Information sharing:
Your personal information is shared only with trusted third parties when necessary, such as shipping carriers and Etsy, in order to complete your order. We do not sell, rent, or share your personal information for marketing purposes.
Data retention:
We retain your personal information only as long as necessary to provide our services and to comply with legal and accounting requirements.
Your rights:
If you are a resident of the EU, you have the right to access, correct, or request deletion of your personal information. You may contact us through Etsy messages to exercise these rights.
Contact:
For any privacy-related concerns, please contact us via Etsy conversations.
Frequently Asked Questions
Custom and personalised orders
We offer bespoke customization tailored to your space. Size, color, shape, and design details are refined in consultation. Please contact us prior to purchase to discuss specifications, timelines, and production.
Sizing details
All dimensions are listed with care. As each piece is individually handcrafted, subtle variations (±1–2 inches) may occur and are considered part of the artisanal process. Custom sizing is available upon request.
Care instructions
We recommend gentle vacuuming without a beater bar. Spills should be addressed immediately with a soft cloth and mild solution. For long-term care, professional rug cleaning is advised. Avoid extended exposure to direct sunlight.
Gift wrapping and packaging
Each rug is discreetly and securely packaged to ensure it arrives in pristine condition. While formal gift wrapping is not offered, our presentation is refined and suitable for gifting. Personal notes may be included upon request.
Wholesale availability
We partner with interior designers, studios, and commercial clients for curated wholesale and project-based orders. Please contact us with project details to discuss tailored pricing and production schedules.
CUSTOM
For bespoke projects or special requests beyond standard offerings, we welcome direct consultation. Each request is reviewed with care and discretion.
brand tagline
Quiet Luxury, Crafted by Hand